Messenger · Instagram · AI assistant

Automate your chats.
Grow your sales.

Connect your Facebook Page and Instagram account, then reply 24/7 with visual Flows and an AI assistant. A human agent can step in whenever needed and hand the conversation back to the AI afterward.

14-day free trial · No credit card required · One-click sign-in with Auth.mn

Coffee Shop MN

● Online · AI is replying

Works with: Messenger Instagram DM Claude AIQPayAuth.mn

Everything on one platform

Automated replies, an AI assistant, live chat and Broadcasts — no need for separate tools.

Visual Flow builder

Design automated conversations by dragging and connecting messages, buttons, questions, conditions, delays and HTTP requests. No coding required.

A response for every Trigger

Keywords, post comments, QR codes, ads (ref links), Story replies, Get Started — any entry point can launch a Flow or the AI assistant.

AI assistant (Claude)

Upload Excel files, PDFs or website links, and the AI answers using your products, prices and policies. It never makes up what it doesn't know.

Live chat Inbox

All channels in one Inbox. Agents can take over a conversation at any time and hand it back to the AI later. Chats that need attention are kept separate.

Broadcasts & segments

Send announcements and promotions to contacts filtered by tag or channel. Fully compliant with Meta's 24-hour messaging rule.

Team, roles & reports

Run your team with Owner / Admin / Editor / Agent roles, and track statistics on messages, replies and leads.

Up and running in 3 steps

No technical skills required. Most brands start replying on their very first day.

1. Connect

Connect your Facebook Page or Instagram Professional account in one click. Webhooks are configured automatically.

2. Configure

Add your information (price lists, FAQs) and create your Triggers and Flows. Set your business hours and offline replies.

3. Reply

The AI replies 24/7 and captures leads. When a human is needed, it hands the conversation to an agent and notifies you.

Your primary responder

AI replies on your behalf — using your information

Upload your price lists, FAQs and policies, and the AI reads them, finds the part that matches each customer's question and answers it. It doesn't guess when it doesn't know.

  • Answers based only on your knowledge base — it never makes things up
  • Replies in the customer's own language (Mongolian, English, Cyrillic or Latin script)
  • Understands images customers send (receipts, product photos)
  • Politely asks for and saves lead details such as phone number and name
  • Logs questions it couldn't answer so you can fill in the gaps later
  • Hands off to an agent instantly when needed and sends you a notification

~2 sec

average response time

24/7

even at night and on weekends

9

built-in tools (prices, orders, handoff…)

Knowledge base

Excel · CSV · PDF · Word · website URL · plain text

When you upload your price sheet, each row is registered as a separate product. If prices change, just upload the file again.

Human handoff

Complaints, negotiations, sensitive issues

When the AI can't resolve something on its own, it apologizes to the customer and passes the conversation to an agent. You're notified by email or Telegram.

Unanswered questions log

Find and close knowledge gaps

Every question the AI couldn't answer is logged. The more you fill in your knowledge base based on it, the better the answers get.

Simple, transparent pricing

Based on the number of contacts you actively engage with each month. Contacts you haven't chatted with aren't counted.

Trial

Free

200 active contacts

  • 1 channel
  • Flow + Trigger
  • Live chat, 1 agent
  • 14 days free
Try for free

Starter

49,000₮ /mo

1,000 active contacts · 99,000₮ one-time setup

  • 2 channels
  • Flow + Trigger
  • Live chat, 2 agents
  • Broadcast ✕
Get started
Most popular

Pro

149,000₮ /mo

5,000 active contacts · 99,000₮ one-time setup

  • 5 channels
  • AI assistant + knowledge base
  • 5,000 AI replies / month
  • Broadcast
  • 5 agents
Get started

Business

390,000₮ /mo

20,000 active contacts

  • Unlimited channels
  • Unlimited AI replies
  • HTTP actions, API
  • Unlimited agents
  • Priority support
Get started

Prices exclude VAT. Need more capacity? Contact us.

Frequently asked questions

Start replying automatically today

All you need to do is connect your Page. Try every feature free for 14 days.

BotX — Automate your Messenger & Instagram chats